Terms of Service

These Terms of Service are an agreement between you and Surroget LLC, the company that operates SurroGet (“SurroGet,” “we,” “us,” or “our”). They govern the SurroGet website, iOS and Android apps, and related member services. You agree to these terms when you select a button or checkbox that states you agree to them, including when creating an account or submitting an application. Read them before accepting and keep a copy. If you do not agree, do not accept them or use member services.

Our Privacy Policy and Consumer Health Data Privacy Policy explain information handling. Accepting these terms does not replace a separate consent required to collect, share, or otherwise use health information. A specific membership, fee, records-release, or professional-services agreement may apply to its subject when separately presented and accepted. Applicable law and rights that cannot be waived continue to apply.

SurroGet helps intended parents and prospective gestational surrogates submit applications, discover profiles, express interest, communicate, and coordinate administrative steps toward a possible match. Our team manages platform participation, checks application completeness, and records document and coordination status.

SurroGet does not provide medical advice, medical analysis, diagnosis, treatment, or clinical screening. Eligibility questions and matching scores apply platform participation or preference rules. They do not assess medical risk or determine whether anyone is medically suitable for pregnancy or surrogacy. Licensed healthcare professionals make clinical decisions; independent attorneys advise on legal rights and agreements. Using SurroGet does not create a clinician-patient or attorney-client relationship with us.

Platform descriptions such as “verified,” “approved,” or “ready” refer to particular administrative steps. They are not an endorsement of a person, a guarantee of accuracy or safety, or medical or legal clearance. Documents or screening results supplied by an independent provider remain that provider's work. Ask that provider about its findings.

Accounts are for adults aged 18 or older who can enter an agreement and use the service lawfully. Surrogate applicants must meet additional participation criteria. Access to a feature or acceptance of an application does not establish that a surrogacy arrangement is permitted in your jurisdiction.

• Provide accurate information and update material changes affecting your account, application, or coordination. Do not impersonate another person or falsify records.
• Keep your sign-in credentials private. Tell us promptly if you suspect someone has accessed your account without permission.
• Provide a partner's, family member's, or other person's information only with appropriate authority. Account access does not authorize you to sign another person's medical, legal, or financial agreements.
• Use one truthful member identity and the applicable role. Do not create accounts to evade a suspension, privacy setting, or another member's block.

Applications may require additional information, administrative review, or coordination with independent professionals. We may decline an application or restrict matching when participation requirements are unmet, information cannot be verified, or a safety or platform-rule concern needs attention. You may contact our team to correct information or ask about a decision.

Profiles, recommendations, and compatibility scores help you consider possible introductions. No application, payment, approval, interest, or score guarantees a match, a response, compensation, a pregnancy, a live birth, or a legal outcome. Availability and preferences can change. Each participant remains free to decline a proposed match. A platform match status does not itself create a surrogacy contract, establish parentage, or authorize a medical procedure.

You retain ownership of content you provide, including photographs, profile text, and messages. You give us permission to store, reproduce, format, display, and transmit that content as needed to provide the services you request, apply your available visibility choices, and handle support and safety concerns. This permission is limited by the privacy notices, your applicable consents, and law; it does not transfer ownership or authorize unrelated advertising or a sale of health information.

Other members see information according to the feature, privacy choices, and match stage. Information you send in a conversation is shared with its participants. Review what you write or upload, including details about other people. Recipients may retain copies outside SurroGet. Our team can access communications for the service and safety purposes explained in the privacy notices.

SurroGet and its licensors retain rights in the service's software, design, branding, and other platform materials. You may use them to access the service as intended and save copies of your own records and these terms. Other uses require permission unless applicable law permits them.

Do not use SurroGet to:

• Threaten, harass, exploit, coerce, defraud, or unlawfully discriminate against anyone.
• Publish another person's private information without authority, including identity documents, contact details, or health records.
• Upload unlawful content, malicious software, forged documents, or material that infringes someone else's rights.
• Solicit unlawful payments or arrangements, send spam, or use member information for unrelated marketing, resale, or automated data collection.
• Bypass access controls, scrape member profiles, interfere with the service, or access accounts, messages, or records you are not permitted to access.
• Evade blocks, reporting controls, suspensions, or other safety restrictions.

Use the available report and block controls or contact our team about a concern. We may review reports, remove content, restrict contact, or suspend access to address a suspected violation. SurroGet is not an emergency service. Contact local emergency services when immediate help is needed.

These rules do not prohibit honest reviews, lawful reports to regulators or law enforcement, protected disclosures, or the exercise of privacy and consumer rights.

Paid features are available only when offered. Applicable prices, billing periods, renewal terms, fee triggers, and cancellation or refund conditions are provided with the particular offer, checkout, or separate agreement. Review those terms before authorizing payment. These general terms do not by themselves authorize recurring charges or a new fee.

When a recurring membership is offered and authorized, it renews according to the accepted offer until canceled under its terms. Use the cancellation or subscription-management option in Billing, where available, or contact our team for help. Keep the cancellation confirmation. If the option does not work or a further charge appears, contact us so we can investigate.

Uninstalling the app, pausing a profile, or signing out does not cancel a subscription. Account deletion attempts to cancel an associated subscription, but cancellation may need separate follow-up if a payment-provider error occurs. See account deletion and billing.

Refunds, payment disputes, and any remaining amounts are assessed under the accepted offer or agreement and applicable law. Nothing here removes a refund or other payment right provided by law. A platform charge does not automatically cover separate clinic, attorney, insurance, or surrogacy expenses. Those costs require their own arrangements with the relevant parties.

Clinics, attorneys, screening providers, insurers, payment providers, and other independent professionals are responsible for their own services and decisions. A link, introduction, stored report, or coordination message does not make that provider an employee or agent of SurroGet. Check qualifications, scope, fees, consent requirements, and agreements directly with the provider.

You are responsible for obtaining independent advice before entering a surrogacy arrangement, making medical decisions, or signing legal or financial documents. A platform acknowledgment or records-release consent does not replace informed consent to treatment or a surrogacy agreement prepared for the people involved.

You may stop using SurroGet and request account closure through Settings or our account and data deletion page. An accepted or active match may require our team to coordinate closure before self-service account deletion is available. You can submit a privacy or data-deletion request at any time, including during an active match.

We may suspend or end access when reasonably necessary to address a violation of these terms, fraud, a security or safety concern, a legal obligation, or a change in the availability of the service. Where practical and legally permitted, we will explain the reason and how to contact us about the decision. Immediate restrictions may be needed to protect people or information.

Closing access does not automatically erase every record, cancel independent agreements, or resolve payment disputes. Retention, deletion, and access requests remain governed by the privacy notices and applicable law. Payment obligations already validly incurred, ownership rights, and provisions needed to resolve a pending concern continue to the extent applicable after account closure.

We do not guarantee uninterrupted access, error-free operation, or the accuracy or conduct of another member or independent provider. Service interruptions, delayed communications, and changes in availability may occur. Keep your own copies of important agreements and obtain time-sensitive medical or legal assistance directly from the appropriate professional.

To the extent permitted by applicable law, the platform is provided on an “as available” basis without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. These limitations do not exclude our responsibility where exclusion is prohibited, relieve us of privacy or security duties, or limit a consumer guarantee or remedy that cannot lawfully be limited. Responsibility for a particular loss is determined under applicable law and any valid agreement covering it.

Contact us with enough information to understand a service, billing, or account concern. We will review it and explain the available next steps. Do not include passwords, full financial account details, or medical documents in an initial email. Privacy requests and appeals follow the processes in our privacy notices.

Contacting us is not a condition of exercising a legal right or contacting a regulator. These terms do not require arbitration, waive a right to bring a claim, select a court or state's law, or shorten a statutory deadline. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law. Nothing in these terms waives rights that cannot be waived.

We will update the date above when these terms change. For material changes, we will provide notice through the service or by email before the change takes effect and obtain any acceptance required by law. A changed term does not retroactively authorize a charge, disclosure, or other action requiring separate consent. If you do not accept a change, you may stop using the affected service and contact us about account closure and any remaining commitments.

For questions about these terms, contact Surroget LLC's team at support@surroget.com or write to:

For information requests, corrections, consent withdrawal, or deletion, use our privacy request process.